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How lotus375 Handles Your Privacy

At lotus375, we collect only the data we need to run your account, process payments via UPI, Paytm and PhonePe, and keep your sessions secure.

Data collected with purposeUPI & Paytm payment privacyYour right to access & deleteSecure data storageIndia-region policy scope
lotus375 How lotus375 Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Data

Privacy Email Send a written request to our privacy team at [email protected].
Live Chat Our support team is available through the live chat window on lotus375.net.
Account Settings Many privacy preferences — including marketing communications and cookie consent — can be adjusted…
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply multiple layers of protection to your personal data — from the moment you submit a form to the day you request deletion.

Data Storage

All account data is stored on encrypted servers. Access is restricted to authorised personnel only, and storage locations are reviewed…

Cookie Policy

We use functional cookies to keep you logged in and analytical cookies to understand page performance.

Account Security

Your login is protected by password hashing and optional two-factor authentication. We never store raw passwords.

Data Retention

We keep your account data for as long as your account is active or as required by applicable law.

Third-Party Sharing

We share data with UPI, Paytm and PhonePe processors strictly to complete transactions.

Your Rights

You may request a copy of your data, ask us to correct inaccuracies, or ask for deletion at any time.

Common Questions About Our Privacy Policy

If something in this policy is unclear, the answers below cover the questions we hear most often. For anything not addressed here, write to us at [email protected].

We collect your name, email address, phone number and identity documents for verification. Payment details like your UPI ID or Paytm number are stored only as references — we do not store full payment credentials on our servers.

We share data only with payment processors (UPI, Paytm, PhonePe) to complete transactions, and with authorities when required by law. We do not sell, rent or trade your personal information to any third party for marketing purposes.

Personal data is deleted or anonymised within 90 days of account closure unless a legal retention obligation requires us to hold it longer. You will be notified if a legal hold prevents immediate deletion of your records.

Yes. Email [email protected] with your account details and a subject line reading 'Data Access Request'. We will send a structured copy of your personal data within seven working days of verifying your identity.

Send a deletion request to [email protected]. Once we confirm your identity, we will begin the deletion process and confirm completion within 90 days. Some data may be retained where required by applicable Indian law.

We use functional cookies for login sessions and analytical cookies for performance tracking. You can manage your cookie preferences from the consent banner on your first visit or any time through your browser settings.

Yes. Payment data flows through UPI, Paytm and PhonePe are covered by this policy on our side. Each payment provider also has its own privacy policy, which governs how they handle your data within their own systems.